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Chat is the main medium for communication between players. Lobby Chat and Clan Chat are available in the lobby, while Battle Chat is available within battles.

The chat has many uses, such as finding new friends, discussing the game, asking questions, coordinating with teammates, and much more. Players are free to talk about anything they want, as long as the conversations do not violate chat rules.

The game has a team of specially trained volunteer players called Chat Moderators, who answer players' questions, give advice and make sure the chat is always in order.

Lobby Chat

Lobby chat consists of multiple channels and is available on the right side of the screen by pressing Tab while in the lobby. Messages sent are visible to all players that are viewing that chat channel at the moment.

Public Messages

Public messages are sent to a specific player but visible by everyone. To write a public message, enter the player name followed by ; (semi-colon) and then your message. Alternatively, click on the player's name and select "Write publicly" from the context menu.
Chat Public Message.png

Private Messages

Private messages are sent to a specific player. The message is only visible to you and the player. To write a private message, enter the player name followed by : (colon) and then your message. Alternatively, click on the player's name and select "Private Message" from the context menu.

If the private message was sent successfully, it will be visible in the chat with a green background.

Chat Private Message.png

If the player is offline, the message will not be delivered and you will receive a message.

Chat Player Offline.PNG

If the player is in battle, the message will not be delivered and you will receive a message.

Chat Player In Battle.PNG

Activity Check

To be allowed to chat you must have recently participated in matchmaking battles. If you have not played recently and attempt to send a chat message you will receive a message like
Chat Activity Warning.PNG

Chat Channels

In the recent Communicator Panel update, the Chat tab was split into various group chats, each one designed specifically for a major subject in the game.

  • New Players
  • General
  • Announcements
  • Q&A
  • Game Reports
  • Events
  • eSports


Channel Availability

IconsSmall 01.png Recruit - IconsSmall 02.png Private : No channels are available.
IconsSmall 03.png Gefreiter : New Players channel is available.
IconsSmall 04.png Corporal : Private messages are available.
IconsSmall 08.png Master Sergeant : All chat channels are available.
IconsSmall 10.png Sergeant-Major : New Players channel is no longer available.

Chat Links

The following special hashtags in your message will be replaced with a link.


Battle Chat

Battle Chat is available within battles starting with the rank of IconsSmall 03.png Gefreiter. It is activated by pressing Enter. If playing in a team mode, you may switch between sending messages to your team and all players by pressing Tab while the chat box is open. It is not possible to send personal messages within Battle Chat.

Chat Battle Context Menu.PNG

Report Battle Violators

To report violators in the battle, you can type /vote NICKNAME command in Battle Chat, or click on the name of the person you want to report and click "Vote".


Clan Chat

Clan Chat is available to players who are part of an in-game clan. It is available on the right side of lobby by pressing Tab and selecting Clan Chat.

Chat Rules

The following activities are not permitted and will result in (at Administration discretion) a temporary or permanent suspension from the chat:

  • insulting other users, sending provocative messages via chat, disturbing other chat users' communication, swearing;
  • using profane language (anywhere, in any form) expressly or implicitly;
  • flooding (sending messages that contain repetitive symbols, posting more than one same or similar posts, using more than 5 identical punctuation marks, symbols or letters in a row, using more than three smileys in a row);
  • flaming (arguing 'just for arguing', exchanging messages in multi-user communication services -such as forums and chat rooms- that constitute a verbal war, often irrelevant to the initial subject of discussion);
  • trolling (encouraging community members to perform activities that might cause adverse consequences, creating user names or engaging in other activities that might cause conflicts or insult community members);
  • posting advertisements without prior consent from the Administration;
  • performing or inciting a third party to perform actions which are illegal, including actions related to drugs, terrorism, attacks on legal authorities of any nature, pornography or any form of discrimination (e.g., by gender, age, nationality, ethnicity, religion);
  • spreading political propaganda, political promotions, pre-election campaigning of any kind;
  • spreading content that is of an explicitly sexual nature, or that is otherwise not suitable for minors (remember, there are children playing here as well).


Adminstrator/Moderator/Organizer Prefixes

Within the chat, some users have special prefixes next to their names. These are helpers of the game who have received a recognizable prefix due to the nature of their work. A list of all the prefixes and their representations are below:

Prefix Description
(CM) Community Manager
(A) Chat Administrator
(M) Chat Moderator
(C) Candidate Chat Moderator
(BA) Battle Moderators Administrator
(BM) Battle Moderator
(BMC) Battle Moderators Candidate
(ECA) Events or Contests Administrator
(ECM) Events or Contests Organizer
(ECC) Event Helper or Event or Contest Organizer Candidate


Anti-flood System

The Anti-flood System is an automated system designed to stop and limit spamming and flooding in the lobby and battle chat. It works by restricting the number of characters able to be sent over time. The restriction may apply to the whole message or to a part of it. If you’ve used up your quota of characters for a set period of time, the extra ones will be highlighted in red, and instead of the “Send” button, you will see a timer telling you how long you have to wait before sending a message of such length. You can simply make the text shorter and send it, or wait till the time restriction is removed.

Key Features

  • The maximum length of one chat message is 299 characters.
  • The cost of a character when chatting in the lobby depends on the speed of the chat.
  • Player name is also counted by the system.
  • You can send the same link to the chat lobby once every 60 messages. Otherwise, you will see the message "The published link is already in the chat."
  • Clan chat does not have an anti-flood system.


Issuing of Warnings & Bans

The Anti-flood System can issue warnings and even bans ranging from five minutes to an hour to people who are spamming or flooding in the chat. If a person starts spamming, he or she will first receive a warning from the automated system. It looks like this:

Chat FloodWarning.PNG

If the warned person ignores the warning and continues to flood or spam characters in the chat, he or she will receive a five-minute ban from the chat. This ban may look similar to one issued from a moderator, but it is very different. This kind of ban, when issued in the lobby chat, looks like this:

Chat Flood 5 Minute Ban.PNG

If the same person has received many five minute bans regarding flooding and spamming, the server may put a stop by issuing an hour ban.

Automated Bans vs. Moderator Bans

One of the most lodged complaints regarding chat moderators is the inability of the user to distinguish between bans issued from the Anti-flood System and those issued by moderators. Moderator-issued bans may be differentiated by the reason being "Flood / Caps" rather than simply "Flood" and are never longer than one hour.

Chat Flood Warning Moderator.png
Chat Flood Ban Moderator.png