From Tanki Online Wiki



Community Managers


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A community manager is someone who builds and grows a bridge between the players and developers. They are empowered with greater authority above all admins within the assistants of the administration. If you have any questions, inquiries, or complaints about how things are managed within the community, you should send them to the CM.

For more information on the Community Managers, see here.


Developers


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They are in charge of developing the game, their tasks are to plan, design, fix, change, and produce future updates focusing on improving the game project.

For more information on the Developers, see here.


Technical Support


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Also known as help@tankionline.com. They deal with account thefts, blocks and unblocks, mistakes in payments, items that disappeared from the Garage. Technical support takes part in the moderation of the project.

For more information on the Technical Support, see here.


Head Administrators


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Are technically the assistants of the community manager and assist the CM. They are involved in running the community. They help the management with various tasks, be it scheduling announcements, checks, taking care of community helper teams, and EN Community in general. If you have any problems with one of the administrators or would like to suggest something when it comes to how EN Community works, you should reach out to the Head Administration or Community Manager.

For more information on the Head Administrators, see here.


Administrators


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They perform the same functions as the helpers in their own specific groups. However, they are empowered with greater authority and they manage and oversee the helpers in that group. If you want to file a complaint about a helpers' work in that group, you should send it to the Administrator via PM.

For more information on the Administrators, see here.


Managers


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They perform special tasks that do not require administrating other helpers. These individuals manage specific non-helper groups and/or take on special positions that required to keep specific parts of the community running. These positions are not listed as official helper positions but are positions with greater special authority.

For more information on the Managers, see here.


Team Leaders


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They perform the same functions as the helpers in their own specific teams. However, they are only empowered with greater authority within their specific team in that helper position. Their job is mainly to assist the admins on the various teams in the position but they are still working under the administrators of that position.

For more information on the Team Leaders, see here.